Thursday, 22 April 2010
Facebook’s Alternative Internet Vision And Its Search Implications
Greg Sterling at SearchEngineLand.com attended the F8 Facebook developer event yesterday and reports interesting details on Facebook's vision of a social internet:
The vision articulated by Facebook CEO Mark Zuckerberg and Bret Taylor, formerly of Google and Friend Feed (acquired by Facebook), is of a more social internet, where relationships between people and things replace links between pages. The vision represents a shift from a Google-centric internet comprised of billions of unrelated documents and sites to a Facebook centric one where social relationships and affiliations are the connective tissue in a vast network. [...]
There are three social plugins: Like, Activity and Recommendations plug ins. The most important of these is the Like button. This was widely anticipated.
Publishers and developers can add a Like button to any page on any site. Adding that button effectively turns it into a Facebook fan page.
Here’s the official description: ” [The] Like button offers users a lightweight and consistent way to share the things and topics that interest them.” For example Yelp, one of the launch partners, is adding a Like button to every local business profile page.
By clicking “Like” (and being logged into Facebook) you transmit that you like a business, in this case, back to your profile and feed. But you might equally Like a band (on Pandora) or Like a news story (on CNN) or a movie (on IMDB). Those Likes become part of your identity and in turn part of the data available to other publishers and sites in the “Open Graph” that Facebook envisions.
In the future all that public identity information, including Likes, will become available to Bing and maybe Google. Likes will also be enshrined in a specific area on your Facebook profile.
You must still authorize the sharing of your digital identity and public information with publishers. I asked Facebook about the following scenario: A user on Yelp “Likes” a sushi restaurant; can Urbanspoon later access my Yelp Likes (e.g., that sushi restaurant) to personalize Urbanspoon? The answer is yes.
In the Open Graph Urbanspoon can get access to my Likes on Yelp and any other site on which I’ve clicked the Like button. But Urbanspoon still needs my permission and authorization to access that data. This wasn’t entirely clear from the presentations or press conference. I had to talk to multiple people to gain clarity on the permissions and privacy issues.
The other social plug-ins, Activity feed and Recommendations feed, help make third party publisher sites more “social” in a couple of different ways, by showing me what my friends like or are doing on those sites. Again, all the sharing of information needs to be authorized by the user. It’s not entirely clear that Facebook users understand all the privacy settings on the site. And it’s far from clear that they’ll understand the implications of the new expanded sharing announced today. Facebook in my mind has the burden of explaining it to them.
For their part I think Facebook executives believe they have built in sufficient controls and privacy safeguards. I think they also perhaps incorrectly believe that ordinary Facebook users understand all the privacy controls.
The two other announcements, the Open Graph Protocol and Graph API, are strictly for developers/publishers. These tools make it easier for them to implement a Facebook log-in and integrate social features into their sites (the term “Facebook Connect” is going away but the functionality will remain). Facebook said that more than 75 partners were participating already and Mark Zuckerberg predicted that there would be “One billion Like buttons on web within 24 hours after launch.”
There was also brief discussion of a social toolbar that could sit at the bottom of any website and offer a range of social functionality to users. Facebook had been expected to announce a location API or geotagging. That announcement didn’t come but it is likely coming in the near future.
One skeptic at the press conference characterized this as Facebook’s effort to “colonize the web.” I wouldn’t go that far, but these tools and capabilities expand Facebook’s potential reach and influence across the internet. I bet that publishers will broadly embrace and implement these tools, for whom the benefits are very tangible. Facebook Connect has been broadly embraced because it offers clear benefits to publishers. These new tools go further to make any site much more social.
Facebook will eventually be sitting on a mountain of secondary data or metadata: favorite restaurants, places, musicians and many more categories of information. All this data will be structured and associated with its millions and millions of users. What it does or doesn’t do with that information and data will also be interesting to watch. Facebook executives denied there was any associated monetization scheme in the wings. We’ll see.
The phrase “semantic metadata” was mentioned several times throughout the keynote. And the vision of a web of connected identities and associated data leads to some interesting possibilities — even search opportunities.
However, the vision here is a network of discovery tools and information that operate higher up in the funnel than search: what are my friends doing, where are they eating, what do they recommend? This clearly doesn’t eliminate the need for search. But it does represent an alternative way in many cases to discover information.
Yet the mountains of data that Facebook will gain could improve Facebook search results and potentially the coming, new and improved Bing integration. At a simple level, if Facebook knows the most “Liked” sushi restaurants in New York and those liked by my social network it can show me that information in search results. That hypothetically makes Facebook search much more social and more of a “recommendations engine” than Google at this point.
But this is all speculation on my part right now. Because Facebook doesn’t have a really good search experience it remains less “useful” than Google. But it is possible to imagine a much improved Bing integration combined with data and metadata gleaned from millions of profiles and “Likes” across the internet — making Facebook a more personal, more social and much better “discovery engine” than it is today.
Source: Greg Sterling for SearchEngineLand
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