Showing posts with label France. Show all posts
Showing posts with label France. Show all posts

Monday, 30 May 2011

A world Internet regulator? Mais non!


G8[ Best Oped I've read about Sarkozy's plans 
to control everything and then some ]

TO THOSE who find virtue in the American ethos of entrepreneurship, innovation, and competition, the words “we’re from the government and we’re here to help you” are scary enough. Scarier still is, “we’re from the world government and we’re here to help you.”

Unfortunately, that was the message when French President Nicolas Sarkozy summoned the titans of the digital world, including Jeff Bezos of Amazon, Mark Zuckerberg of Facebook, and Eric Schmidt of Google, to discuss what the head of France Telecom described as the “necessity to find some form of global economic governance of the Internet.”

The findings of the two-day discussion were presented to the G-8 ministerial meeting in Deauville, France, but it looked like the fix was in: Sarkozy’s government has already moved to set prices for online music and publishing, and to tax online advertising. One gets the impression that he’s looking for others to join in. Let’s hope that France continues to go it alone.

Proposing a global Internet regulator is consistent with the French instinct to regulate just about anything that threatens the status quo and standards of French culture, and France’s existing laws offer a preview of what Sarkozy has in mind for the rest of us. They’ve recently moved to let publishers control the price of online book sales. Think about that — a law that doesn’t protect authors who write the books or retailers who sell them, but instead shields the profits of publishers who are threatened by innovation.

In the same way, taxing online advertising penalizes new technology in favor of the old. No amount of rhetoric about innovation and jobs changes economic facts: discriminatory taxes distort resource allocation, discourage new investment, and make the next generation of Facebooks less likely.

Regulating the Internet is a bad idea; regulating the Internet just to protect outdated business models is a corruption of state power.

The Internet’s capacity to connect people, share data, and dramatically reduce distribution costs has destroyed one business model after another, to consumers’ benefit. The victims include music distribution, “phone” service, and mail. Handheld devices, which owe their popularity in large measure to broadband connectivity, are in the process of dismantling the consumer businesses for point-and-shoot digital cameras and stand-alone GPS devices as well.

The digital economy does require standards for things like spectrum allocation, privacy, and intellectual property. But these are challenges that the United States has already begun to address, and for which we do not require a global regulator. Despite its flaws, the Internet works better than most parts of our economy. The call from France is rooted in a desire to control the development of dynamic industries, and a deep-seated belief that civil servants know best.

To regulators, the path of innovation seems so clear in hindsight, that they mistakenly believe they can see the future. The intuitive nature of successful products — cable broadband, the iPad, Google, and Facebook — make us forget that they once represented significant business risks. Millions, sometimes billions, of dollars in capital was at stake before a single consumer stepped forward to validate the products. And for every success there are many more failures like Prodigy, GeoCities, and Pets.com.

Perhaps these developments are most alarming because they come at a moment when the consumer is finally seeing the dramatic benefits of “convergence.” Every day there is less and less distinction among services for voice, video, and data; all three are becoming applications riding on a channel of spectrum.

Microsoft’s $8.5 billion purchase of Skype highlights the point. Microsoft, the target of a decade-long attack by European antitrust regulators, sees the integration of voice and video on the Web and is willing to pay a huge price for a technology leader. Time and the marketplace, not some bureaucrat, should determine whether it was a waste of money.

In this regard, the 1996 federal Telecommunications Act — written by the best regulators and policy makers of the day — failed miserably. Although it encouraged firms to compete in different business lines, it assumed that markets for voice, video, and data would remain distinct. It set unique and often cumbersome regulations for each, and predicted that telecom markets would continue to be dominated by long-distance phone companies. (Disclosure: I am a board member at Time Warner Cable.) As a result, it was outdated the day it was signed into law.

If all goes Sarkozy’s way, we may not have to worry about misguided regulators in the United States. We will instead place “economic governance of the Internet” in the hands of an august international body led, no doubt, by the very best French civil servants.

John E. Sununu, a regular Globe contributor, is a former US senator from New Hampshire.

Tuesday, 17 May 2011

Sarkozy annonce un Forum e-G8 à Paris

sommet e-G8Le président français a annoncé vendredi qu'il organisait un sommet "e-G8" à Paris les 24 et 25 mai 2011 pour discuter de la régulation du web.  Parmi les "leaders de l'internet business" invités, on compte le créateur de Facebook, Mark Zuckerberg, le PDG de Google, Eric Schmidt et le PDG d'Amazon, Jeff Bezos.

Maintenant pourquoi il serait nécéssaire pour quelques gouvernements de "réguler" un outil global de communication et d'expression reste à expliquer, mais ce n'est pas la question.  Paris en mai vaut bien une petite conférence.

Vous pouvez voir l'invitation et le programme ici.

Friday, 29 April 2011

L'internet mobile explose en France

L'internet mobile explose en franceUne nouvelle étude de Médiamétrie révèle que 16,1 millions de français ont accédé le web en utilisant l'internet mobile durant les 3 premiers mois de 2011, une augmentation de 27% par rapport à l'année précédente.

En fait d'après les analystes, 37% des internautes utilisent maintenant l'internet mobile pour surfer ou utiliser des applications. Spécifiquement, 94% des internautes ayant accès à l'internet mobile ont visité au moins un site ou portail et 48,5% des utilisateurs de smartphones ont utilisé des applications mobiles.

Cette tendance est soutenue par la pénétration des smartphones qui représentent maintenant 31,4% du marché des téléphones portables, soit quasiment le triple de ce leur part du marché il y a seulement 2 ans.

 

Wednesday, 10 November 2010

Le marché du eBook atteint 1 milliard de dollars aux USA

ebook

En fait 2010 aura été une grande année pour le eBook.  Selon l'Association of American Publishers, les ventes ont augmenté de près de 200% par rapport à l'année dernière et continuent d'augmenter: d'après la société de recherche Forrester,  elles vont tripler d'ici 2015 pour atteindre 3 milliards de dollars.

Plus tôt cet été, Amazon a annoncé que ses ventes de eBooks dépassaient celles des livres traditionnels, et le mois dernier que les ventes de best-sellers étaient deux fois plus importantes en format Kindle que papier.

Comme le souligne James McQuivey de Forrester, les lecteurs de eBook dépensent davantage en livres que les lecteurs traditionnels (60 dollars par an) et lisent 41% de leur livres en e-format.  Une fois convertis, ils deviennent très fidèles au nouveau format qui, il est vrai, est bien plus riche qu'une édition papier.

Les chiffres sont encore a affiner pour savoir quelle part des lecteurs utilisent une liseuse vs. un iPad vs. un téléphone type iPhone, mais ce qui est certain c'est que le livre papier est en rapide voie de disparition.   Au Japon comme aux USA, la publication en format eBook devient la norme en parallèle avec la sortie papier.  En France,  on pourrait presque dire qu'on compte sur les doigts d'une main le nombre de livres disponibles en format digital.  Sans doute encore une fois le syndrome de l'exception française : pourquoi créer un nouveau marché et de nouveaux débouchés quand on peut se plaindre qu'une industrie se meurt ?

Thursday, 22 April 2010

USA in the Top 4 countries requesting the most data and content removal from Google and YouTube


This is the first time that Google publishes the number, per country, of government requests for data or content removal directed to Google and YouTube.
As stated in the results, the numbers maybe skewed as one request may concern dozens of urls, but the results are still interesting and slightly puzzling.

If it is no surprise that China bears a question mark, the names of the Top 4 countries who have requested way more data or content removal than the rest of the pack is less anticipated:

1- Brazil (291)
2- Germany (188)
3- India (142)
4- United States (123)

At the bottom of the list, one can find France, along with Sweden, Norway or the Netherlands with less than 10 requests. Accounting for the population size difference, the US government sends Google over 4 times more requests than France does.

An inquiring mind can't help wondering what this means in regard to the USA vs. France (and the rest of the world) approach to internet content and things like freedom of speech, laissez-faire etc. Or alternatively, it could show how much high level raw data, without context or details, can be misleading.

Ndlr: Hadopi is still so wrong for so many reasons.


Source: Government requests directed to Google and YouTube



Thursday, 8 April 2010

France has e-gov services! Well, on paper, where it should have stayed...

logo CPAM
The busiest State Department in France (after the -no- Work one, needless to say) is the Health Insurance one (CPAM)who takes care of establishing people's rights to public health care and of the processing of the reimbursement requests.

A little while ago, to cut costs, the Government decided to close some of the centers where you could go to apply for a Social Security card or ask questions or submit your reimbursement requests. The remaining centers are not open full time due to the lack of man power (hu, remember they just closed centers!). To compensate, the Government decided to jump on the e-services band wagon and opened a website where people could login, access their files and see the status of the reimbursement requests they had submitted.

Sounds like a good idea, right? Well on paper, it is. However, this is a perfect case of how the poor design of a website can actually make life harder for its users and in this case turn interacting with the Health Insurance State Department an experience Kafka could have written about.

It is like if this site, highly transactional by nature since it's aimed at allowing health care insured and the government to interact and solve problems, had been consciously designed to keep the end user from getting any help. This is beyond poor usability, it is intentional sabotage or plain stupidity. Since it has been this way for a few years without any attempt to improve the efficiency of online interactions, it is probably stupidity and complacency. A hint that the situation could turn ugly for France CPAM customers is French vocabulary doesn't include words like "user centric" or "usability"...

Here are a few examples that would make any user experience specialist gasp in disbelief:

- There is no linkage between physical interactions with your local CPAM outlet and your web file: papers you submit physically or conversations you have with real people are not reflected in your intranet, and emails exchanges you have with face-less employees are invisible to the physical ones. 360 view of the customer somebody? Another concept to add to French dictionaries and minds.

- You have to use a web form to send a question to the face-less service. Fine. Except that a 1 000 characters limit makes it harder to explain your situation than to take the GMAT. It's Twitter meets Kafka. The result? The answer you get asks you for more details.

- So you submit a question online, sweating to condense it in 1 000 characters or less, and you wait on average 7 working days (vs. the 3 promised) to get an answer, via email. Chances are, the answer asks you for more details.

- The email you get are ones, so you go back to your little CPAM intranet to answer. Surprise: the email you just received is nowhere to be found. There is no email/communications archives.

- You go to the web form to answer the email you received and are now faced by a New and Bigger problem: how can you re-explain your problem, mention the email answer you received AND answer the questions it asked you in less than 1 000 characters? At this point, you are beyond sweating: you are drinking heavily. (I suspect it's part of the e-gov strategy to make you die quickly and avoid giving you retirement money, but it will be another post).

This surrealist situation can last a few months/years, during which the government can make interests on the money it owes you...

So, me, the absolute internet believer, had to actually print all my documents and go to the post office to send my file, certified mail, to the CPAM. I am not even sure this will get me anywhere as I don't have a case file number to give them, nor do they provide an address where to send inquiries.

Next time I go to their offices, I take my Flip cam with me and record the conversation!

I don't know when my problem will get resolved, but I am frustrated to see the administration misusing the web to abuse their customers. And I don't mention the potential human drama behind having to deal with the French Health Insurance Sate Government - CPAM: money problems, health issues, deaths....

In conclusion, the main risk facing e-government services is complacency:

1- The government has a monopoly and therefore no incentive to actually be efficient or helpful. After all, the "customers" are prisoner and loyal. Therefore it is easy to ignore their need and complaints.

2- Putting up a website, no matter how much worse it makes people situation, is a perfect way for the government to scale down on phone support and physical outlets, while touting that it is providing online support. I won't even ask how people with limited means/education can attempt to use this so-called support.

3- It would be about time the French Government, and France at large, "get" how online services work and recognize that building a website "experience" requires special skills and processes. It takes a little more than a sudo art director and a developer. Or you may just wait for the next revolution to wake up!

The French are known to be too bored to be concerned with any kind of efficiency but come on, we are talking about Health Insurance concerns and money. It is just a shame to use the web as a way to avoid making payments and deflect any kind of accountability. Without mentioning that most people will probably just blame the tool, the web, not the government and that will allow this vicious circle to go on.

Wednesday, 1 April 2009

Piste pour améliorer le référencement de votre site/blog


Aujourd'hui je vous invite à lire un excellent article sur le référencement de Miss Tics, Spécialiste de La Veille et Débats sur les Technologies de l'Information:

Il est vrai que parfois, à force de tout tester pour être mieux référencer dans Google, on peut en venir, par désespoir, à tester les solutions de dernier recours... En ce sens, le site referencement-magie est assez prometteur : le mage N'Bolo Googlyaoo, grand thaumaturge reconnu mondialement (vu à la Télé) vous dévoile les sortilèges qu'il a mis au point pour optimiser votre référencement et faire de vous le site numéro 1... Les références clients laissent rêveurs (autant que le prix forfaitaire inscrit en caractère 2 en bas de la page)... Mais ce que l'on pourra également noter, c'est que le magicien en question n'est pas seulement un spécialiste du virtuel... Une petite recherche sur le nom de domaine :


Source: http://misstics.canalblog.com

Saturday, 28 March 2009

Présentations de DigiWorld 2008 disponibles sur Booble.com

DigiWorld 2008 logo
Merci à Nathalie Magniez, Digital TV Marketing Consultant, et founder de Blooble.com d'avoir précisé dans le groupe FrenchWeb.org (LinkedIn) que toutes les présentations de DigiWorld 2008 (Montpellier, Octobre 2008) étaient disponibles sur Booble.
Je viens d'y passer quelque temps et compte bien y retourner! Alors bonne promenade à vous.
blooble logo [ENGLISH] Thanks to Nathalie Magniez, Digital TV Marketing Consultant, and founder of Blooble.com to have informed us in the FrenchWeb.org group (LinkedIn) that all the presentations from DigiWorld 2008 (Montpellier, Octobre 2008) were available on Booble.
I just spent some time there and intend to visit again! So enjoy.

Wednesday, 4 March 2009

Wikipedia dans votre poche?

Paieriez-vous € 9,95 pour pouvoir télécharger tout le contenu de Wikipedia et être capable de faire des recherches offline? C'est le pari d'une startup parisienne: WikiPock, qui a compressé l'encyclopédie dans moins de 4GB. L'application marche sous Windows Mobile et BlackBerry et est disponible en multiples langages. On ne peut pas encore télécharger internet, mais pourquoi pas la plus grande encyclopédie collaborative pour commencer?

Wikipock phones

ENGLISH Wikipedia in your mobile phone

WikiPock
is a mobile phone software that allows you to search and read Wikipedia articles without internet connection. All the articles are stored in your mobile phone's memory so there is no need to download anything from the network. Wikipedia® is the world's biggest encyclopedia with over 2.7 million articles in English — In your phone, on the go!

Tuesday, 10 February 2009

Journée Internationale des Femmes et drôles de rencontres sur les réseaux sociaux....


Après le Pape sur Facebook , Barack Obama sur Twitter et les sénateurs Americains sur YouTube, je viens de trouver la Mairie de Paris sur LinkedIn. Enfin une partie du staff pour le moment... pourquoi seulement ceux là est une autre question.
En fait je cherchais le programme de Paris pour la Journée Internationale des Femmes (le 8 mars 2009) car la mairie de mon arrondissement venait de m'envoyer leur newsletter qui incluait leur programme pour l'occasion. Mais rien encore sur le site de la mairie mère... Bon ils ont encore 3 semaines pour réparer ça!
En attendant, voilà le site international et le site francais.

ENGLISH After the Pope on FaceBook, Barack Obama on Twitter and the US Senate on YouTube, I just found that Paris City Hall is on LinkedIn. Why only part of the staff is listed on the account is another question! In fact I was looking for Paris's agenda for International Women's Day (March 8, 2009) as the Mairie of my arrondissement had just sent me their newsletter including their agenda for that day. However nothing to be found on the mothership site. I guess they still have 3 weeks to fix this! In the mean time, here is a link to the official site.

Friday, 6 February 2009

Si si…. les métiers de l’internet existent!

Le Ministère de L'Enseignement et de la Recherche a créé un site pour étudier les nouvelles professions de l'internet. A revisiter à la fin du mois de Février: ils devraient publier une charte décrivant les dites professions et leur cursus....

http://www.metiers.internet.gouv.fr/

Thursday, 5 February 2009

Portrait de femme: Portrait de Françoise Huguet-Devallet, vice-présidente de Femmes Business Angels

Elle a travaillé à la direction de la régie publicitaire du Monde, au sein du groupe Mediavision, chez UGC… Et à 66 ans, elle est loin de se mettre au tricot. Avec les Femmes Business Angels France, elle fait encore jouer son réseau pour favoriser la rencontre entre créateurs d’entreprises et investisseurs.

Par Gaëlle Rolin pour lefigaro.fr/madame